Insight in an Era of Change: NewMR & New Retail

June 21, 2017
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Posted by: Jason Brooks
I’m not a Buddhist, but I love one of the core tenets of Buddhist philosophy: the illusion of permanence is the root of all suffering. Nothing lasts forever, and the more we cling to the notion that something does last forever, the more we suffer over the inevitable change. In business and in our personal lives, the more we can ...
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Identity Politics: A Lesson for Brands

April 10, 2017
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Posted by: Jason Brooks
Did you happen to see this recent Pepsi ad featuring Kendall Jenner? Perhaps not, as Pepsi quickly pulled it after widespread backlash on social media ...
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REI Opts Out of Black Friday. so what?

October 29, 2015
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Posted by: Jason Brooks
Outdoor recreation gear and clothing retailer REI just announced their plans to keep their 143 stores dark on Black Friday, giving all of their employees ...
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Virtual Reality Debate: Winner or Loser?

October 15, 2015
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Posted by: Jason Brooks
The CNN-hosted Democratic National Debate quietly showcased, for the first time, a groundbreaking advance: Virtual Reality.  This “VR-cast” was not to be as huge as ...
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VR for MR: A Case Study

June 5, 2015
Posted by: Jason Brooks
We’re just wrapping up the fielding portion of a groundbreaking, multi-market new customer experience test for H&R Block using Virtual Reality, aka, VR. Coming on ...
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The Multiplicative Force of Purpose

April 20, 2015
Posted by: Jason Brooks
Success gurus across the board will attest that being part of something bigger than oneself creates greater satisfaction, happiness, and motivation.  In line with that ...
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Brian Williams & the MRX of Memory

February 11, 2015
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Posted by: Jason Brooks
The hubbub over NBC Nightly News anchor Brian Williams’ “misremembering” his being in a military helicopter that was shot down by rocket fire over Iraq ...
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Re-envisioning Customer Experience with Virtual Reality

February 18, 2014
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Posted by: Jason Brooks
Long ago, before DVRs and LCDs, transistors and currency, electricity and even mathematics, there were stories: stories told from caring mother to sleepy child, between ...
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