CX Day is October 5th… so what?
October 5, 2016
Posted by: Tristina Keith
To say that technology has disrupted the practice of customer experience (CX) management is an understatement. The advent of real-time software revolutionizes the way companies get feedback from consumers, democratizing data and empowering all levels of an organization from the front line to the C-Suite to take action against the information they receive. October 5th is CX Day. so what?® ...Continue reading >