Bias Training: Why Starbucks is Right

May 29, 2018
2
Posted by: Collette Eccleston, PhD
It is now a familiar story: On April 12, two young African American men were arrested in a Philadelphia Starbucks, apparently for waiting while Black.  Starbucks, in relatively little time, issued an apology and announced that they will close US stores on May 29 for racial bias training of approximately 175,000 employees. Diversity training has existed in American workplaces for ...
Continue reading >

Market Research: Innovation or Extermination?

January 22, 2013
2
Posted by: Joan Cassidy
Business is moving at warp speed, technology disrupting, new sources producing countless bytes of data, and we’re all tangled up in social networks. It’s 2013 ...
Continue reading >